Frequently Asked Questions
What are the new features with Social Candy’s new platform?
In addition to the engaging promotional Facebook applications like Sweepstakes, Contests, Giveaways, contests and Voting, Social Candy’s new platform provides business customers with more content and promotional apps to customize your Facebook pages, social CRM to monitor and interact with your Facebook fans, detailed analytics and reporting to optimize your posts and promotions, and Timeline Management features to better engage with your Facebook followers.
What’s the relationship with Social Candy and AgoraPulse?
Social Candy and AgoraPulse are technology partners that have come together to offer Facebook marketing tools to promote, measure, monitor and engage fans and customers on Facebook. The partnership with AgoraPulse gives Social Candy customer a richer set of features to improve their presence on Facebook and measure the results for optimal ROI on your Facebook marketing dollars.
As a current Social Candy customer, how do I use the new platform and features?
If you haven’t been contacted by a Social Candy representative, please contact us at 415-364-8203 or send us a message by clicking here.
Will the pricing change for current Social Candy customers?
The pricing structure is different moving forward, but we do have special programs for our current Social Candy customers to migrate you to the new platform. Please contact us at 415-364-8203 or send us a message by clicking here to understand your options to the new platform.